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Automate Hub

Identify potential obstacles by closely monitoring user intent through an intuitive & hands-on approach, which can significantly boost your conversion rates. Address decreasing purchase activity on your e-store proactively with automated responses. Personalize your content based on intelligent segmentation for improved Return on Investment (ROI) and Customer Lifetime Value (CLTV).

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Automatically re-engage customers who have become inactive beyond a defined threshold period.

Transform your active customers into loyal advocates by providing tailored offers and benefits that resonate with their preferences and needs

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Unite people, processes, and technology to provide seamless customer experiences

  • Elevate Engagement with Personalized Messages on the Premier Customer Engagement Solution
     

  • Achieve Scalable Engagement Across Every Channel, Throughout the Entire Customer Journey.
     

  • Unlock Unprecedented ROI with High-Performing Omnichannel Marketing Campaigns Crafted Using a No-Code Customer Engagement Solution
     

  • Forge lifelong connections with customers using the only platform in the industry that seamlessly analyzes data from all sources simultaneously and without limitations.
     

  • Empower confident decision-making through unforgettable and personalized experiences that foster brand affinity, loyalty, and advocacy.
     

  • Enjoy cost savings, streamlined user support, and a simplified user experience.

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Automate Customer Journey - During Purchase

  • Design warm welcome and onboarding campaigns to engage new users effectively.
     

  • Deliver timely and personlised notifications or confirmations in response to actions taken on your website or in your store.
     

  • Boost signups and subscriptions by offering enticing deals.
     

  • Effectively communicate all promotional offers and exclusive offers to every consumer to encourage quick orders
     

  • Send reminders to customers who have abandoned their shopping carts.
     

  • Send reminders to customers who have abandoned somewhere during checkout

Automate Customer Journey -
During Delivery

  • User friendly customizable - Personalized messages on Order placed, order cancelled & order confirmed 
     

  • Timely updates on order status with tracking 
     

  • Communicate expected delivery day & time
     

  • Available for all customer queries for support
     

  • Upgrade offers to increase ARPU of order

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Automate Customer Journey -
After sales

  • Effortlessly configure upsell or cross-sell campaigns on-the-fly
     

  • Select communication channels that provide a seamless experience for your customers and foster meaningful interactions.
     

  • Customize your engagements using comprehensive customer profiles enriched with first-party data from various sources.
     

  • Send timely engagement messages to keep customers actively engaged, further enhancing their loyalty.

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Preferred channel- personlized messaging

  • Connect with customers through any customer-facing channels or touchpoints.
     

  • Select channels that provide a seamless experience for customers and boost repeat sales.
     

  • Craft personalized messages for distinct user segments.

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Dashboard & Insights

  • Leverage comprehensive insight reporting to distinguish between repeat users, loyal users, and one-time buyers.
     

  • Utilize a user-friendly dashboard to evaluate the effectiveness of your engagement efforts.
     

  • Monitor the results of each campaign to ensure optimal resource utilization and prevent financial wastage

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Automate the internal process & scheduled tasks

  • Automate internal processes with clearly defined SLAs and track both missed and successfully executed tasks to ensure operational efficiency.
     

  • Schedule recurring tasks such as bill reminders, subscription payment reminders, and more to ensure timely and hassle-free operations.
     

  • Track employee performance with detailed task accomplishment analytics to ensure efficiency and productivity in your operations.

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Other Products

One software
Many More possibilities

Stop paying thousands of dollars to dozens of marketing, sales, and support software. Experience the world's most affordable, unified software. EngageBay's all-in-one CRM software is the most comprehensive solution for your business.

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